Terms & Conditions

Booking, Payment & Cancellations

A 25% deposit is needed at time of booking for stays & trials; these are non-refundable, payable by bank transfer and an invoice will be sent. A deposit will only be refunded for a future stay if the trial was unsuccessful and we cannot proceed further.

Your balance is due 7 days before your trial / stay and payment is required by bank transfer only; an invoice will be emailed to you before this date. Any non payment will result in cancellation of your booking and a fee of £20 will apply. Bookings under 7 days notice payment in full is required.

Cancellations

Based on the following:

Over 28 days before booking = amount paid less non-refundable deposit

28 - 14 days before booking = 75% of fees will be payable

Less than 14 days before booking = full fee is payable

If there is an unforeseen emergency at Stanley’s Sausage Strolls we will give as much notice as possible and endeavour to find alternative solutions.

Changes to the booking

Any changes should be notified immediately and we will see if we can accommodate them. If for any reason you are delayed on your return, we will assist if we can; however we reserve the right to request your emergency contact to collect your pet if we are fully booked on additional days. If we can accommodate this, an additional invoice will be issued and we will require payment prior to collection of your dog/s.

Insurance

We are fully insured including public liability insurance. You may wish to have your own insurance for your pet, if not already in place.

Medications & Vaccinations

If your pet requires medication we will follow your instructions with your written consent unless it is a medication required to be administered by a vet. We will seek clarity if that is the case. We cannot be held responsible for any complications that arise in this situation.

No dogs will be permitted into Stanley’s Sausage Strolls if they are exhibiting signs of contagious diseases. This is for the safety of all animals. If they develop symptoms during their stay, they will be isolated and we will contact you or your vet as required. If your vet is unavailable, we will contact ours (Vets4pets, Christchurch).

We require your dog to have up to date vaccinations, including their flea, tick, worm treatment and proof is required, we also request they have been vaccinated against Kennel Cough which is highly contagious (Bordetella) at least 3/4 weeks prior to their stay; again proof is required for safety of our animal clients.

Your Details

We will keep your details private and confidential unless required by law to provide them to the Vet or Police. If any details change prior to your booking, please update us accordingly, this includes changes to yours, your vet or emergency contact details. Please email: stanleyssausagestrolls@gmail.com

Extras

If for any reason we need to purchase any medication, food or replace personal items for your dog we can do so and will invoice you with a copy of the receipt.

Events out of our control

You understand that we endeavour to uphold all bookings but will not be liable to you in the event of any failure to do so, due to circumstances beyond our reasonable control. Should your female dog come into season during a stay and an unneutered male is boarding we will need to request your emergency contact to collect her.

Aggressive dogs

Any dog that exhibits aggressive behaviour will not be boarded for the safety of all at Stanley’s Sausage Strolls. If your dog is boarded with us and should bite an animal / person then you will be liable for all costs that are incurred for subsequent medical / veterinary treatment or legal costs. You confirm in your documentation that your dog has not shown any signs of aggression or caused harm previously. If required your emergency contact will be notified and collection will be arranged.

Liability

You expressly agree to be solely responsible for any injuries incurred by your dog/s. You further understand that dogs, irrespective of usual past behaviour, training or characteristics, may react or act unpredictably at times. Purely based upon instinct or circumstances, and agree to assume the risk of injury to your dog/s.

Additional risks include, but are not limited to: dog fights, dog diseases, dog bites and injuries to other dogs and humans, dogs escape over or under fences; wild animals or stray dogs or cats could be present all of which might injure or infect your dog/s.

You understand and expressly assume all additional risks. By signing this Contract, in consideration of all boarding / day care or socialisation that your dog/s may participate in, you hereby fully and forever releases and discharge Claire Tarrant of Stanley’s Sausage Strolls from any and all claims, demands, damages, rights of action, or causes of action present or future, whether the same be known or unknown, anticipated or unanticipated, resulting from or arising out of intended use of said boarding / daycare / walking and socialisation sessions.

You have carefully read this release of liability, and understands and fully agrees with its contents. You acknowledge that if a bite occurs as a result of your dog/s, regardless of the victim, the boarder will report it to you immediately and is responsible for reporting such events to the authorities.

Should your dog show aggressive tendencies towards anyone, in such a way that it becomes impossible to care for; you agree that they will be collected / transferred to your emergency contact and if they cannot be contacted; then a suitable boarding kennel until your return. All additional costs will be incurred by yourselves as the owner.